DNS Change Instructions

DNS Change Instructions:
 
 
The change to your firm's DNS settings must be made anytime before March 30th 2017, or your website will no longer be visible after that date.
 
The IP address that will be deactivated is 69.18.153.63,  the new IP address for the web server is  69.18.153.20.
 
API has already made your website visible on the new IP address  (...20) so there will be no disruption in accessing it after the change is completed.
 
The DNS record that must be changed is the "A" or HOST record for your domain and www URL's.
 
For example if the A records look like:
 
firmdomain.com  A    30   69.18.153.63
www.firmdomain.com  A   30  69.18.153.63
 
Then they must be changed to :
 
firmdomain.com   A  30   69.18.153.20
www.firmdomain.com   A   30  69.18.153.20

Please contact your firm's technical support person if you are not able to make the changes yourself.
 
Once the DNS change has been made, please reply to the email that was sent to you, indicating that the change was completed. That will help us track the progress of this project. 
 
If you have any questions or need any assistance with making the necessary changes, please don't hesitate to contact our service team either via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or go to our support portal at https://advisorproductsinc.freshdesk.com/support/login and open a ticket.
 
Thank you,
Advisor Products
 

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