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Saying "No" To Prospective Clients And Firing Bad Clients Helps Ensure You Provide Great Value To Those You Choose To Work With
A key to managing your niche is tracking how often you say "no" to prospective and existing clients. If you’re not saying "no" to a significant number of prospective clients and firing clients that don't meet your "ideal client" criteria, you don’t have a real niche. You might have a market segment that you work with, but you don’t have a niche.
If you have developed a niche, by definition you should fairly often be telling people, “Sorry, but I’m not the right fit for you.”
Keep in mind, a niche is much more than your minimum investment requirement. A minimum is just one small part in defining your niche and establishing criteria for your ideal client.
There is nothing wrong with saying "No." In fact, it’s one of the best ways to ensure you provide tremendous value to the people you choose to work with.
Saying no takes courage. You must believe that there are people you are going to say "yes" to. You need customers. But getting the right customers is what makes a business successful.
Unless you've been very deliberate about saying no, it's likely that 80% of your profits come from 20% of your customers. This indicates that you should be saying no to 80% oif your prospects.
How can you ensure you say no often enough? Before you can say yes or no to a customer, determine specifically who you want to say "yes" to. Be very specific in defining the customer that will have the most success with by working with you.
Once you’ve developed the criteria of who is the best type of person to work with you, let others in your organization know your criteria. Make certain your firm only says yes to those customers.
Saying no creates capacity. It never fails. Every time I see a company start saying "no" more often, customers show up. Not just any customers, but the right customers. When you spend a lot of time serving customers that don’t fit with your criteria, you’ve freed up capacity that can be filled with your ideal customers.
It all comes down to making sure that you’ve developed a clear understanding of who to say yes to. The next step is having the discipline to say no and say it a fair amount. In my experience those who have taken the time to say no greatly benefit from the discipline that no requires.
Questions?
How and why does the Advisor Products system work?
In today’s times, when consumers have become more demanding and tech-savvy, financial advisors must use content marketing to attract, inspire, engage, and convert their prospective customers.
A good content strategy is focused on developing and distributing consistent, valuable content to engage and retain prospective customers and target audience, via your website. Our content library provides financial advisors with fresh, high-quality financial content that is updated regularly, improving SEO along the way. And our automated e-newsletter and social media tools allow advisors to reach out to clients and prospects in an easy-to-use manner, providing frequent touch points for optimal brand building.
- Differentiate you from competitors
- Expose clients and prospects to your brand message more frequently
- Build an ongoing relationship with customers
- Increase your follows and fans on social media
- Drive more prospects to your website
- Help convert prospects into leads
- Increase number of pages indexed in Google
What products and services do you offer?
Can I buy services if my website is not hosted with you?
What can I expect during the onboarding process?
What if I have questions after my website is built?
Seeing is Believing.
See how easy it is to get started with our all-in-one digital marketing platform that drives leads, encourages referrals and increases client engagement.
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Advisor Products delivers high-quality, FINRA approved financial news articles and branded weekly financial videos published automatically to your financial advisor website. We also offer marketing tools like our easy-to-use financial blog, automated financial enewsletters, social media marketing tools to help financial advisors disseminate content quickly and easily.
Advisor Products delivers high-quality, FINRA approved financial news articles and branded weekly financial videos published automatically to your financial advisor website. We also offer marketing tools like our easy-to-use financial blog, automated financial enewsletters, social media marketing tools to help financial advisors disseminate content quickly and easily.
